These Terms & Conditions (“Terms”) govern your access to and use of our website and related digital services. If you do not agree to these Terms, do not use the Site.
- Agreement to Terms
- Changes to Terms
- Eligibility
- Acceptable Use
- Reservations, Deposits & Cancellations
- Pricing, Taxes & Payments
- Menu, Allergies & Dietary Requests
- Private Dining & Events
- Intellectual Property
- Third-Party Links & Services
- Disclaimers
- Limitation of Liability
- Indemnity
- Governing Law & Venue
- Severability
- Contact
1. Agreement to Terms
By accessing or using myconvivium.com (the “Site”), you confirm that you have read, understood, and agree to be bound by these Terms and all applicable laws. If you are using the Site on behalf of an organization, you represent that you have authority to bind that organization to these Terms.
2. Changes to Terms
We may update these Terms from time to time. The “Effective Date” above indicates when the Terms were last updated. Your continued use of the Site after changes are posted constitutes acceptance of the updated Terms.
3. Eligibility
The Site is intended for users who can form a legally binding contract under applicable law. If you are under the age of majority in your province or territory, you must use the Site only with the involvement of a parent or legal guardian.
4. Acceptable Use
You agree not to:
- Use the Site for any unlawful purpose or in violation of any applicable law or regulation.
- Attempt to gain unauthorized access to the Site, servers, or related systems, or interfere with Site security.
- Introduce malware, automated scraping, or other harmful code or activity.
- Post, transmit, or otherwise distribute content that is defamatory, abusive, misleading, or infringes the rights of others.
- Use the Site in a way that disrupts or degrades the experience of other users.
5. Reservations, Deposits & Cancellations
Reservations may be offered through third-party booking platforms (for example, OpenTable). Reservation availability is not guaranteed until confirmed. Any cancellation, no-show, deposit, or prepayment terms displayed at the time of booking (and/or in your confirmation message) will apply to that reservation.
Tip: If your reservation is made via a third-party platform, your booking may also be subject to that provider’s additional terms and policies.
6. Pricing, Taxes & Payments
- Prices displayed on the Site are generally in Canadian Dollars (CAD), unless stated otherwise.
- Applicable taxes (e.g., HST) and gratuities may be added where required or customary.
- We may correct pricing errors and update pricing, menus, and offerings at any time without notice.
- Payments for dining, events, or deposits may be processed by us and/or our third-party payment processors.
7. Menu, Allergies & Dietary Requests
Menu items, ingredients, and availability may change without notice due to seasonality, supplier constraints, or operational considerations. While we can accommodate many dietary preferences, we cannot guarantee an allergen-free environment. Please inform our team of allergies and dietary restrictions before ordering.
8. Private Dining & Events
For private dining or event inquiries, additional terms may apply, including minimum spends, deposits, cancellation windows, service charges, and operational requirements. Where applicable, these terms will be provided in writing as part of your booking agreement.
9. Intellectual Property
The Site and its content (including text, graphics, logos, photographs, videos, and design) are owned by or licensed to Convivium and are protected by Canadian and international intellectual property laws. You may not copy, reproduce, distribute, modify, or create derivative works from the Site content without our prior written consent, except as permitted by law.
10. Third-Party Links & Services
The Site may include links to third-party websites and services (including reservation providers and social platforms). We do not control third-party sites and are not responsible for their content, availability, security, or policies. Your use of third-party services is at your own risk and subject to their terms.
11. Disclaimers
The Site is provided on an “as is” and “as available” basis. To the maximum extent permitted by law, we disclaim all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Site will be uninterrupted, error-free, or free of harmful components.
12. Limitation of Liability
To the fullest extent permitted by law, Convivium and its owners, directors, officers, employees, agents, and affiliates will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenues, data, goodwill, or business opportunities, arising out of or related to your use of (or inability to use) the Site.
13. Indemnity
You agree to defend, indemnify, and hold harmless Convivium and its representatives from and against claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable legal fees) arising out of or relating to your violation of these Terms or your misuse of the Site.
14. Governing Law & Venue
These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict of law rules. Any dispute arising out of or relating to these Terms or the Site shall be brought exclusively in the courts located in Toronto, Ontario, and you consent to the personal jurisdiction of such courts.
15. Severability
If any provision of these Terms is held to be invalid, illegal, or unenforceable, the remaining provisions will remain in full force and effect.
16. Contact
Convivium Dining Community
83 Yonge Street, Toronto, ON M5C 1S8
Phone: 416 691 9909
Email: info@myconvivium.com
Related: Privacy Policy